License key, billing and cancelling
Everything a buyer needs after checkout: where your license key is, how to activate it, where to find invoices, and how to cancel. Payments are handled by Dodo Payments, so most of this happens in their customer portal; the plugin links straight to it.
The customer portal for every plugin in this suite is at customer.dodopayments.com. There is no password: you enter the email you used at checkout and sign in from the link they send you.
Subscription or one-time
- Name
Monthly subscription- Type
- PixelSqueeze, DeckPort, ContrastGuard, CopySync, ChartSmith
- Description
$4.99 per month per plugin, renews every month until you cancel. Print Ready is $9.99 per month and has its own manual.
- Name
One-time purchase- Type
- the upcoming plugins
- Description
FrameLoop, FlowLines, TidyLint, SpecMark, ScanReady, SoftShadow and TypeLadder sell Pro once. Nothing renews and there is nothing to cancel.
- Name
Free- Type
- Favicon Forge
- Description
No Pro tier and no license key.
Buy Pro
- Open the plugin in Figma and click the Get Pro tab.
- Click Get Pro. The Dodo Payments checkout opens in your browser.
- Enter your email and pay. The price is shown in your currency, and any sales tax or VAT that applies where you live is added before you pay.
- The checkout page confirms the payment and offers the invoice as a download.
Find your license key
Your key arrives by email from Dodo Payments within a minute of paying. The email names the plugin and contains the key.
If you cannot find the email:
- Search your inbox, spam and promotions folders for "Dodo Payments" or the plugin name.
- Or open the customer portal, enter your checkout email, and click the sign-in link in the email you receive. The link is valid for 30 minutes.
- In the portal, find Entitlements, click View next to the plugin's license key, then the eye icon to reveal it or the copy icon to copy it.
The same panel shows Instances, the devices the key is active on, out of 3.
Still nothing? Email support with the address you paid with and we will send the key.
Activate it in the plugin
- Open the plugin and click the Get Pro tab.
- Paste the key into Already have a license key?.
- Click Activate on this device.
The tab changes to ★ Pro and shows your key, the purchase email, and when the license was last verified. Pro features unlock straight away. The key is checked quietly about once a day; offline, Pro keeps working for 7 days. Details are in Pro and licensing.
Use it on another computer
One key works on up to 3 devices at the same time. Activate it on each one the same way.
To move to a new computer, open the plugin on the old one, go to the Pro tab and click Deactivate device. That frees the seat. If the old computer is gone, email support and we will free the seat for you.
Invoices, renewal date and your card
Click Manage subscription in the plugin's Pro tab (or View purchase in the one-time plugins). It opens the customer portal. After signing in you see:
- Active subscriptions, with each plugin, its price and the next renewal date.
- Billing history, with a downloadable invoice for every payment.
- Payment methods, where you can replace the card used for renewals.
Cancel a subscription
- Open the plugin and click Manage subscription in the Pro tab, or go to the customer portal directly.
- Sign in with your checkout email using the link they send.
- Under Active subscriptions, click Manage subscription on the plugin you want to stop.
- Click Cancel Subscription and confirm. The portal shows "cancelled on" with today's date.
Cancelling takes effect immediately: the license key stops working the same day and you will not be charged again. Pro features lock the next time the plugin checks the key, or straight away if you click Verify now. Your files and settings are untouched, and the free features keep working. If you cancel within 14 days of a payment, email support and that payment is refunded in full.
To come back later, buy Pro again from the Get Pro tab. You get a new key; deactivate the old one if it is still listed.
Refunds
Within 14 days of any payment, email support with the address you paid with and the plugin name, and you get a full refund, no questions asked. The full policy is in the terms of service.
Common questions
I bought Pro but the plugin still shows Get Pro
Paste the key and click Activate on this device; buying alone does not unlock the plugin, because there is no account linking your purchase to Figma. If activation fails, the message tells you why; the fixes are listed on Pro and licensing.
Does my key work for the other plugins?
No. Each key belongs to one plugin. A PixelSqueeze key will not unlock DeckPort.
I changed my email address
The key keeps working; it is not tied to your email. For portal access with the new address, email support.
Will I be charged in my currency?
Yes. Checkout shows the price in your local currency and adds the taxes that apply where you live. Dodo Payments is the merchant of record and issues the invoice.