Support
Email pratikpatelpp802@gmail.com. You will hear back within two business days, usually faster.
Before you write
Most problems have a page already:
- License key, billing and cancelling to find your key, download invoices, change your card or cancel.
- Pro and licensing for activation errors, devices and validation.
- Each plugin's Troubleshooting page in the sidebar for export, import and scan problems.
- Privacy and security for questions from your security team.
What to include
A report that contains these gets fixed in one round trip:
- Which plugin, and whether you run Figma in the desktop app or the browser.
- What you did, step by step, and what you expected.
- The text in the plugin's status bar at the bottom of its window, or a screenshot of it.
- For licensing problems, the email address you used at checkout. Never send the key itself in a public comment.
- If it is about a specific file, a copy of the frame or layer that misbehaves, or a small test file that reproduces it. Design files are never required.
Feature requests
Send them. The suite's roadmap is built from what users ask for, and the Community comments on every listing are read. If a request is already planned you get a rough timeline; if it is not, you get an honest answer.
Community comments
You can also post on the plugin's Figma Community page. Comments are answered there too, but email is faster for anything involving a purchase.
Security disclosures
If you believe a plugin sends data it should not, or you found a way to bypass the license check, email the address above with "security" in the subject. Do not post it publicly first.